Services Engagements
The diagram below serves to illustrate our services and how they can be delivered.
For descriptive purposes we divide our services into three major groups as indicated by the vertical dashed lines:
I. Understanding the Overall Needs of the Business
II. What the Software must be able to do
III. Selecting a Vendor
Each of these is explained further below.
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Understanding What the Business Needs is the essential step at the beginning of a computer systems project. The agreed statement of the Desired Business Outcome that emerges from this undertaking, together with the supporting analysis of business data and processes, establishes the foundation for subsequent steps, regardless of the scope of the project or the nature of the need that is to be met. With the Business Needs understood it is then possible to examine What Software is Needed: both the architecture and the functional content of the required software. Depending on the scope of the project and the client's preference the description of Software Needs may be presented directly to Potential Vendors via an RFP (Request for Proposal). Another option is to create a detailed Specification prior to selecting a Vendor or proceeding with internal development.
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